NoTime helps customers to communicate with the organizations in multiple channels.It is possible to reach out to the members of the organization which was never possible before.
You can chat with the airline cabin crew before getting on board, talk to the shuttle driver for the pick up, request callback from your car garage, make a video call to your medical consultant and send a tweet to the exact team that you are looking for.
Visual company tree structure helps users to find the best team who can solve their problem. Users can communicate with the specific team using following channels; mobile calls, voice/video over data calls, persistent chat, callback, email and team Twitter.
Persistent chat feature helps you to start a chat session and keep the session until all your questions are answered with all the chat history. You can even start a web chat and continue as a mobile chat.
Voice and video over IP feature helps you to make calls through mobile internet or wifi, have a video session with the customer service reps and also do screen sharing.
Using NoTime app, you can collect Customer Loyalty Tokens from the participating businesses. You can then spend those tokens in various forms. Collecting rewards has never been that easy!!!
NoTime also offers short customer surveys to collect feedback and gives you the opportunity to help organizations to improve their services.